Skip to content

Customer Service

Free International Shipping

We pay for shipping anywhere in the world where Canada Post offers service. Your wallpaper mural is shipped from Montreal, Quebec, Canada. Customs charges and handling fees may apply in some countries.

Delivery is by Canada Post. You will receive the tracking number by email as soon as your wall mural is shipped. To track the delivery of your mural, you can go to canadapost.ca. The Cash on Delivery option (COD) is available in Canada.

Delivery times for Canada:

  • Quebec and Ontario: 1 to 3 business days
  • Maritimes: 2 to 3 business days
  • Newfoundland and Nova Scotia: 4 to 5 business days
  • Manitoba and Saskatchewan: 3 to 4 business days
  • Alberta: 4 to 5 business days
  • British Columbia: 5 to 6 business days

The delivery is done by “Priority Mail” and the delay is from 3 to 7 business days. You must pay by Visa / Mastercard or Pay Pal because the Cash on Delivery (COD) option is available in Canada only. Contact us if you want to pay by bank transfer.

The delivery is done by Canada Post and the delay is 5 to 15 business days. You must pay by Visa / Mastercard or Pay Pal because the Cash on Delivery (COD) service is available in Canada only. Contact us if you want to pay by bank transfer. Customs charges and handling may apply in some countries.

You can receive your wallpaper mural faster by paying extra for an express delivery service. If you wish a faster delivery than our standard delivery service, please contact us to know your options.

These delivery times  are for our wall murals in inventory. For custom murals, please add 3 to 5 business days to the delivery times mentioned above.

Terms and Conditions

At Muralunique.com, the emphasis is really on the quality of our products and services. For us, the satisfaction of our customers is our number one priority! If you are not completely satisfied with your mural (for whatever reason), you can return it to us within 30 days of receiving your mural. If you wish to be reimbursed, we will do so the same day of the receipt of your parcel at our office, according to the initial payment method. If you would like to return or exchange your mural, please contact us first.

*Custom murals and mirror printed murals are not redeemable or refundable.

**Returning a mural is at the expense of the customer.

***The mural must be in its original packaging and must not be cut, damaged or modified.

  • Our prices are in Canadian dollars. Your credit card company will take care of the conversion, if necessary. For a price in your currency, please visit xe.com.
  •  
  • We pay for shipping anywhere in the world where Canada Post offers the service. Your mural will be delivered from Montreal, Quebec, Canada. Customs and handling fees may apply in some countries. If you wish a faster delivery service than our standard delivery service, please contact us.
  • You can pay by PayPal, Visa or MasterCard. Our site is verified and secure. You can consult our security certificate at the bottom of the page on our website. If you live in Canada, you can also pay “Cash on Delivery”. For payments by check / money order, your order will be delivered to you upon receipt of your payment.
  •  
  • We remind you that you can place an order on our website without having to be registering.
  • If you register yourself, your personal information will never be sold or used by any other person or company.
  • The only personal information that we keep is your name, address, phone number and email.
  • We do not have access to your credit card number because the processing of your payment is not done on our server. It is transferred to a bank specializing in highly secure online payments by SSL encryption.
  • If you subscribe to our newsletter, you can cancel the subscription at any time.
  •  

Reviews from Customers

Thank you Muralunique! I love this mural and it was a dream to install! In fact, every part of the process is impressive, starting with the quick delivery and the great shipping tube you use to protect my order. I watched the informative YouTube installation video and learned a few new tricks. When you hang the wallpaper the first thing you notice is quality of the paper - nice weight and amount of glue make it easy to install. One of the nicest wallpapers I have used!
Linda LehmanWaterloo, Ontario
Hello from super happy customer! Your product is beautiful and your service was superb. Muralunique new decor has brighten up my dental office bringing a smile to the patient face, making us feel like we are outdoors. I’ll be sending professional photos once it’s ready but in a mean time I’ll share few shots with you. Thank you.
Dr Bracanovich, Sparks Dental ClinicOttawa, Ontario
I have a gorgeous mural in my salon from your store. I love it so much. I installed it alone on a Sunday morning without trouble. Highly recommend. Also packaging for delivery was stellar. Thanks.
Lisa WoolgarMT Pearl, NL
I love your products. The details are so clear- they really make such a difference to a room when we put them up. I’ve made two purchases from your company which I put up in a basement rec room and in a yoga room – see pictures attached. Cheers, Elizabeth
Elizabeth Long ScarboroughOntario
“Thanks again. You offer beyond amazing customer service. And such a treat to deal with a Canadian company!!”
Cathy Stephenson
“Very very pleased with my mural. It was easy to order on-line and easy to put up. The instructional videos were very helpful and I had no difficulty at all installing my Bamboo Forest Mural. The hardest part was deciding which one of the many designs to choose from. Excellent website and I received the very well packaged mural very promptly in the mail. A pleasure dealing with Muralunique. I hope to be able to buy more murals. Thanks Muralunique! You guys are the best!!”
Pat G.Vancouver
Just a quick note to let you know that I installed the mural last Thursday. It went up fairly easily. Really like it (most important, my wife loves it!). Thanks for all your support. The “customer experience” was exceptional. Best regards.
Peter OsbornMount Pleasant, Ontario
Good morning…I just wanted to say that I have worked with murals from many different companies that ship from various countries and your work is by far the best. The quality of the paper and the ease of installation is of the highest caliber and your photography is beautiful. I’m so glad to see that your company is still thriving! Sincerely
Victoria HunkingLondon, Ontario
Hello Pierre…. I received my murals and was so excited…. I installed on the day and I am totally thrilled and in love with them… I just wanted to say thank you for my “winding road” and “rising sun”…extremely satisfied and loving the experience and dimension it adds to my home and being…. Thank you for your wonderful service and product…. With deep appreciation ….
Jana De AngelisPerth Western, Australia
“I highly recommend MuralUnique! I love the product and the service is impeccable. I have used it in my own home and, as an interior decorator, I have used it in my clients’ homes. Pierre and his staff are professional and helpful. The product is well-made and well-delivered. I give MuralUnique a gold star on all levels, without hesitation.”
Sondra AbbottSondra Abbott Design
Just wanted you to know I was very satisfied with this order and product including the speed of shipping, packaging, and product right down to including the charcoal touch up. Thanks!
Michele CzekalaNew York, USA
Hi, I ordered ‘Breakaway’ for my son’s play room… and we just installed it. It looks amazing!!!!!! Thank you so much for the terrific product. It is worth every penny. My 4 year old absolutely loves it. Thanks.
Crystal LachanceWest St-Paul, Manitoba
Greetings from Sydney! Thank you so much for your prompt response, great service and wonderful product! We received our mural yesterday and after watching your very helpful You Tube clip, we had our mural up within hours! It is absolutely beautiful! Thanks and regards.
Sally FitzgeraldSydney, Australia
Previous
Next

Achievements and Customer Examples

Moraine Lake, Alberta
Carol Hlusko
Carol Hlusko
Montreal at Night
Bedroom Mural
Bedroom Mural
Terracotta Marble
Luc Sanders
Luc Sanders
Dahlia Flowers in Sepia
Patricia Ménard
Patricia Ménard
Basketball Slam Dunk
Nathalie BeaupréWinner of our March 15, 2023 draw
Nathalie Beaupré
White Reeds in the Wind
Linda Clément
Linda Clément
Small Path in a Peaceful Forest
Serge and Carole St-Pierre
Serge and Carole St-Pierre
Watercolor Green Leaves
Émilie Proteau
Émilie Proteau
Fractal Feather in Black and White
Isabelle Dubeau, Contrecoeur
Isabelle Dubeau, Contrecoeur
Not Just Another Brick on the Wall
Valérie Kudeljan, St-Stanislas-de-Kostka
Valérie Kudeljan, St-Stanislas-de-Kostka
Place Royale in Quebec City
Christian Lortie
Christian Lortie
Castle Stones
Claudine Barre
Claudine Barre
Discus Splatter
Monique Clouâtre
Monique Clouâtre
Dandelion in Black and White
François Guertin
François Guertin
Philodendron Foliage
Poliquin Décor, Quebec
Poliquin Décor, Quebec
Dahlia Flowers in Sepia
Marc Gaudette
Marc Gaudette
Walk in the Forest
Marc Gaudette
Marc Gaudette
Moraine Lake, Alberta
Archana Amaragandhi
Archana Amaragandhi
Jacques Cartier National Park, Quebec
Alexandrine Baril
Alexandrine Baril
Bouquet of Roses and Peonies
Alexandrine Baril
Alexandrine Baril
Watercolor Wild Field Plants with Burlap Texture
Julie Gaudreault
Julie Gaudreault
Snow Leopard
Alexandre Boudreault
Alexandre Boudreault
View from the Empire State Building
Bonnie Watson
Bonnie Watson
The Earth from the Moon
Émilie Proteau, St-Henri de LévisWinner of our September 15, 2022 draw
Émilie Proteau, St-Henri de Lévis
South African Forest (Black and White)
Lyne Bellerose, St-Élisabeth
Lyne Bellerose, St-Élisabeth
Brush Strokes
Alain Mitchell and Sylvie Marechal, Montreal
Alain Mitchell and Sylvie Marechal, Montreal
White Forest
Johanne Ouzilleau
Johanne Ouzilleau
Old White Painted Brick Wall
Christine Phillips
Christine Phillips
Foliage Under the Sun
Ellie from Ottawa
Ellie from Ottawa
Big Vintage Flowers on Canvas Texture
Jean-François Royer
Jean-François Royer
Hydrangea Flowers (Black and White)
Paper Flowers
Ramona McGuire, Tillsonburg, Ontario
Ramona McGuire, Tillsonburg, Ontario
Wooden Foot Bridge in a Japanese Garden
Sylvain Gagnon, Trois-Rivières
Sylvain Gagnon, Trois-Rivières
Dahlia Flowers in Black and White
Linda Clément, MontrealWinner of our June 15, 2022 draw
Linda Clément, Montreal
White Reeds in the Wind
Carole B. Jubinville
Carole B. Jubinville
Grunge Concrete
Monique Veillette
Monique Veillette
Dandelion
Chantal Fréchette
Chantal Fréchette
Brushed Metal
Marie-Josée Daoust, Montreal
Marie-Josée Daoust, Montreal
Dahlia Flowers in Sepia
Annie
Annie
Rope Walkway
Frank Djonjué
Frank Djonjué
Green Leaves
Dominic Pelletier
Dominic Pelletier
Good Old Brick Wall
Manon Gagnon
Manon Gagnon
Wine Cellar Chianti Region
Linda StanleyWinner of our March 15, 2022 draw
Linda Stanley
Sinfonia Della Foresta (Sepia)
Pina Di Pietro, Montreal
Pina Di Pietro, Montreal
Pica-So
Jovette Deschênes
Jovette Deschênes
Concrete Wall Art
Jovette Deschênes
Jovette Deschênes
Birch Tree Forest
Roger Prouse, Georgina, Ontario
Roger Prouse, Georgina, Ontario
Banana Leaves in Black and Bronze
France D’Anjou, Laval
France D’Anjou, Laval
Exotic Tropical Foliage
Alexandra St-Jean, Saint-Rémi
Alexandra St-Jean, Saint-Rémi
Grey Metal
David Baker, Lake Country, BC
David Baker, Lake Country, BC
Sinfonia Della Foresta in Sepia
Sylvie Nault
Sylvie Nault
Palm Trees in the Maldives
Archana Amaragandhi, Calgary, AlbertaWinner of our 12/15/2021 draw
Archana Amaragandhi, Calgary, Alberta
Dandelion
Josée Bérubé
Josée Bérubé
My Tree House
Martine Coderre
Martine Coderre
Monochromatic Tropical Foliage
Sandy and David, Montreal
Sandy and David, Montreal
Abstract Concrete Texture
Chantal Gendron
Chantal Gendron
Brooklyn Bridge at Night
Roger Parent, St-Georges
Roger Parent, St-Georges
Birch Tree Forest (Black and White)
Pierre Veilleux
Pierre Veilleux
The Winding Path
Martine Dumais, Gatineau
Martine Dumais, Gatineau
Erawan Waterfalls, Thailand
Maryline Côté
Maryline Côté
Japanese Maple
Marc-Philippe Camara, BlainvilleThe winner of our 09/15/2021 draw
Marc-Philippe Camara, Blainville
Shadows and Lights
Ginette Aubé
Ginette Aubé
Dahlia Flowers in Black and White
Manon Castonguay
Manon Castonguay
Morning Fog
Deb Wallace, Red Deer, Alberta
Deb Wallace, Red Deer, Alberta
White Marble
Émilie Leblanc, Terrebonne
Émilie Leblanc, Terrebonne
Zen Sand Garden
Nancy Limmer, L’Ange-GardienWinner of our 06/15/2021 draw
Nancy Limmer, L’Ange-Gardien
Funny Giraffe
Lise Gilbert
Lise Gilbert
Dahlia Flowers
Création Signé M
Création Signé M
The Earth from the Moon
Luce Garneau
Luce Garneau
Moraine Lake, Alberta
Melitona Gilchrist, British ColumbiaThe winner of our 09/15/2020 draw
Melitona Gilchrist, British Columbia
Exotic Tropical Foliage
Camille Tremblay, Interior Designer
Camille Tremblay, Interior Designer
Coniferous Trees in the Fog
Elisabeth Comeau, Sherbrooke
Elisabeth Comeau, Sherbrooke
Birch Tree Forest
Décoration et Cie
Décoration et Cie
Old Map 1746
Sleepy Panda Homes, Boston
Sleepy Panda Homes, Boston
Multicolored Wood Planks
Claudia Bellai
Claudia Bellai
Previous
Next

Events and Publications 2023-2022

Partners / Collaborators