-To ensure your satisfaction of printing a beautiful mural, we can only accept images that are higher than 25 dpi ** (If the image is less than 25 dpi, a warning message will be displayed and you will not be able to upload it into this section).
-If we have any doubts about the quality or of the final result of the image to be converted into a mural, we will be contacting you. At this point, you will be able to cancel your order at no cost.
-Our murals are printed on high quality paper. They are prepasted, washable, dry removable and reusable.
-Our murals are printed on widths of 18 “(45cm) wide strips and hung like regular prepasted wallpaper.
–Custom made murals are non-refundable. Be sure you have the right measurements. Do not hesitate to consult our How to measure your walls section or contact us if you have any questions.
–When will you receive your mural? Please add 3 to 5 business days of production to the delivery times mentioned in this section.
** Points per inch as example: if you want a 144-inch wide mural and your image has a resolution of 5000 pixels in width, you will have 35 dots per inch (5000 divided by 144).